silver my logic for that question was, a) Rule out the positively connotated one which was like happy or smth i cant remember, b) She wasn't really exasperated because the way she said things like "Yes its fine to make mistakes" but then subtly, "but not these kinds of mistakes", and thus i feel as though she was concerned as to how he got it wrong. The other ad on the hot chocolate was trustworthiness 100%