Rey_of_sunshine we just got a bunch of practice exam questions. i have NO idea how to attach this, so i’ll do the good old copy and paste T-T. hope you feel better too!
VCAA 2017: Section A - Q1a-b
Gadget Industries has recently changed its business structure from being a sole trader to a partnership. The business has also employed a new Human Resource Manager to oversee this area of management responsibility. (3 marks)
a. Define the term ‘sole trader.’ (1 mark)
b. Outline one reason why a business may choose to operate as a partnership rather than as a sole trader. (2 marks)
VCAA 2021: Section B - Q1
Define what is meant by the ‘rate of staff absenteeism.’ (2 marks)
VCAA 2022: Section A - Q1b
In 2017, John was employed as the manager of a bakery with 80 employees. In 2020, the business has had the following business objectives:
to increase profits by 10%
to reduce staff absenteeism by 20%
John has adopted an autocratic management style.
b. Evaluate the suitability of the management style John has adopted for achieving the bakery’s business objectives. (5 marks)
VCAA 2018: Section A - Q1b
123 Childcare Centre is a business operating as a partnership. It provides child care services for children aged five and under. Mary Kidd, one of the partners at the centre, wants to meet the demand for high-quality and reliable childcare in her local area. However, employees complain of long hours and their motivation is low. Staff turnover is a problem and Mary is unsure of how to address this.
b. Describe a business objective (other than ‘to make a profit’) that would be relevant to 123 Childcare Centre. (2 marks)
VCAA 2021: Section A - Q1a
Fran is the newly appointed manager of an Australian software business. The business is a public listen company working towards the achievement of its business objectives.
a. With reference to this business, define the term ‘stakeholder.’ (2 marks)
VCAA 2021: Section A - Q5a
Alex is the manager of a large gaming store. The business sells games for gaming consoles.
Alex has recently been informed that the store has been sold to a multinational chain. As changes are implemented, approximately 20% of all staff will need to be retrenched. Alex is concerned that some stakeholder groups will resist the changes. He has noticed that employees seem to be lacking motivation since the announcement of the sale of the business.
a. Identify one stakeholder group that might resist these changes at the gaming store. Describe one low risk strategy that could be used to overcome resistance to the changes from this stakeholder group. (4 marks)
VCAA 2017: Section A - Q4c
Small Goods Pty Ltd is a manufacturer of various types of processed meats, including ham, salami, and sausages. The Operations Manager, Heidi, is concerned about the increasing level of wastage. She has set an objective to reduce wastage from the production process by 90% over the next two years.
c. Analyse the impact that the reduction of the level of wastage may have on Small Goods Pty Ltd’s suppliers and one other stakeholder. (4 marks)
VCAA 2019: Section B - Q4-5
ATI-TUDE is a Melbourne-based clothing manufacturer and retailer. It was established as a public-listed company in 2009. ATI-TUDE produces a range of innovative and quality sportswear products for men, women and children. Customers can buy products online as well as through the five ATI-TUDE stores located in Melbourne, Sydney, Brisbane, Perth and Adelaide.
ATI-TUDE’s market share has risen steadily since 2009 to a peak of 15% of overall market share in the sportswear market in Australia in 2019.
The Finance Manager recently produced data for ATI-TUDE’s senior managers, showing key performance indicators (KPIs) for the past two years. One of the KPIs was net profit. The net profit figures for each of the five ATI-TUDE stores are shown in Figure 1.
The Sales and Marketing Director has identified an increase of 75% in the number of online sales over the same period of time (2018–2019). She believes that this is due to the strategy of increased investment in technology and the development of the company’s website and online store.
The following KPIs, for the last 12 months, were also presented to ATI-TUDE’s shareholders.
At the recent annual general meeting, it was announced to shareholders that the board will be streamlining business operations. As a result, the board will be closing two stores and this will lead to the termination of the employment of many staff.
- Explain two skills that ATI-TUDE’s Human Resource Manager will require during the period of store closures. (6 marks)
- The Human Resource Mnagager is known for his autocratic management style. Evaluate the sustainability of this management style as the store closures are implemented. (5 marks)
VCAA 2017: Section A - Q1d
Gadget Industries has recently changed its business structure from being a sole trader to a partnership. The business has also employed a new Human Resource Manager to oversee this area of management responsibility.
d. In order to reduce the level of staff turnover, the Human Resource Mnaager has decided to adopt a persuasive management style.
Explain how a persuasive management style may assist in reducing the level fo staff turnover. (3 marks)
VCAA 2016: Section A - Q5c-d
c. Justify an appropriate management style that could be used to help in the resolution of conflicts that may arise in the workplace. (2 marks)
d. Other than communication, justify two management skills reuiqred to successfully resolve disputes. (4 marks)
VCAA 2014: Section A - Q3b-c
Shackleton Pty Ltd is a large-scale business producing and installing state-of-the-art security systems. Its headquarters is in Melbourne and it has numerous offices across Australia. The organisation employs 1000 people. Shackleton has grown into a leader in its field. Shackleton believes in using products of the highest possible quality to ensure that the customer has many years of problem-free use. Shackleton's CEO, Zac Shackleton, believes that if he employs capable staff, they will motivate themselves to do a good job. However, last month Zac noticed a drop in productivity and a rise in the number of customer complaints. Zac knows he must act swiftly or face competitors gaining a larger market share.
b. Discuss a management style that would best suit Zac in overcoming the drop in productivity that he has identified. (4 marks)
c. Identify and explain two management skills that Zac could use to address the issue of customer complaints. (4 marks)
VCAA 2011: Section A - Q1a-b
In the foyer of the head office of Southern Industries hangs a sign that states ‘Employees are our most important resource. If we look after our staff everything else will take care of itself.’
a. Define the term corporate culture. (1 mark)
b. Describe one way management can develop an organisation’s corporate culture.
